Welcome to the Diab&Care FAQ
Find here essential information regarding the use, storage and ordering of our glucose sticks.
Product Usage
How many sticks should be consumed in case of hypoglycemia?
In cases of mild to moderate hypoglycemia, it is generally advised to consume a stick to quickly restore blood sugar levels.
After 10 to 15 minutes, if symptoms persist (fatigue, sweating, tremors…), it is possible to take a second stick .
Can it be used before, during, or after physical exertion?
Yes, the sticks can be used before, during or after exercise , depending on each person's energy needs.
Before exercise , they help to prevent a drop in blood sugar if the meal is too long ago.
During exercise , they provide a quick source of sugar in case of fatigue or feelings of weakness.
After exertion , they help to replenish energy reserves and promote faster recovery.
Can this product replace fruit juice or a sugar cube?
Yes, the sticks can be a good substitute for fruit juice or a sugar cube.
They provide the same amount of fast-acting carbohydrates , but in a more convenient, stable, and precise form. Unlike fruit juice, they won't leak or spoil over time, and their dosage allows for controlled and effective correction of hypoglycemia.
Are the sticks suitable for children?
Glucose sticks can be used in children under the supervision of an adult.
The quantity should be adjusted according to age and individual needs. If in doubt, it is recommended to seek advice from a healthcare professional.
How long does it take for glucose to act?
Glucose is a source of carbohydrates that is quickly assimilated by the body.
The feeling of increased energy can usually be felt within a few minutes, depending on individual needs and circumstances.
Safety and Composition
What is the shelf life of the sticks?
The sticks can generally be stored for several months and up to two or three years , thanks to their airtight and resistant packaging.
Before use, simply check the expiry date indicated on the packaging.
Are these sticks suitable for people with specific carbohydrate needs?
The sticks provide a measured amount of easily assimilated glucose.
They can be used by people who want a quick source of carbohydrates in their daily routine. For specific needs, it is recommended to consult a healthcare professional.
Do they contain allergens?
The complete composition is indicated on each product page.
In case of food allergy or intolerance, it is advisable to carefully consult the list of ingredients before consumption.
Can they be used during sports?
Yes. Their compact and ready-to-use format allows for convenient use during physical activity or while traveling.
They provide a quick and easily transportable source of carbohydrates.
Does it contain any additives or preservatives?
No, this product does not contain any artificial additives or preservatives .
It is formulated from simple ingredients, intended solely to provide a quick and efficient source of sugar when needed.
Are there any side effects?
The sticks are glucose-based food products.
As with any product containing carbohydrates, excessive consumption may not be suitable for certain diets. It is recommended to adhere to quantities tailored to individual needs.
Order and Delivery
What are the delivery times?
Orders are usually prepared and shipped within 48 to 72 business hours.
Delivery times may then vary depending on the carrier and the destination.
How to store the sticks?
The sticks should be stored in a dry place, at room temperature, away from heat and humidity.
Their compact size allows for easy transport in a bag or pencil case.
Do you offer a subscription?
Yes. A subscription option allows you to automatically receive your sticks at the frequency of your choice.
This formula may include a preferential rate compared to a one-time purchase.
Can I modify or cancel my subscription?
Yes. You can modify, suspend or cancel your subscription at any time from your customer area.
No minimum commitment period is required.
What should I do if there's a problem with my order?
If you have any questions or difficulties regarding your order, you can contact us using the form available on the Contact page. Our team will respond as soon as possible.